Last updated: July 31, 2026
Information we may collect
- Contact and request information: information you provide by phone, email, or a form, such as name, phone number, email address, city, ZIP code, property type, and description of a plumbing need.
- Call information: calling number, date, time, duration, routing data, and call recordings or transcripts where permitted and properly disclosed.
- Device and usage information: IP address, browser, device type, pages viewed, referring URL, approximate location, and interactions with the site.
- Cookies and similar technologies: analytics, attribution, fraud prevention, functionality, and advertising identifiers.
How we use information
- To respond to requests and connect users with independent providers or marketing partners.
- To route, measure, and improve calls and website experiences.
- To prevent fraud, protect security, and comply with law.
- To analyze advertising performance and referral compensation.
- To communicate about a requested service.
How information may be disclosed
We may disclose information to independent service providers, call-routing and communications vendors, analytics and advertising partners, hosting and security vendors, professional advisers, government authorities when legally required, and parties involved in a business transfer.
A provider receiving your information maintains its own privacy practices. Review the provider’s terms and privacy notice before sharing additional information.
Cookies and choices
You can control many cookies through browser settings. Blocking cookies may affect functionality. Where legally required, we will provide additional consent or opt-out mechanisms. Covered businesses must also honor legally valid browser-based opt-out signals such as Global Privacy Control where applicable.
Data retention
We retain information only as reasonably necessary for the purposes described, including referral operations, attribution, dispute resolution, fraud prevention, legal compliance, and recordkeeping. Retention periods vary by data type and contractual or legal requirements.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No internet transmission or storage system is completely secure.
Children
This site is intended for adults seeking home-service information and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Your choices and rights
Depending on where you live and applicable law, you may have rights to request access, correction, deletion, portability, or restriction, or to opt out of certain data uses. California residents should review our California Privacy Notice.
Do Not Track
Because there is no universally accepted Do Not Track standard, the site may not respond to all Do Not Track signals. We will honor Global Privacy Control where legally required.
Changes to this policy
We may update this policy. The revised date at the top shows when it was most recently changed.
Contact
Privacy questions or requests: [email protected]. You may also call (866) 227-6805, although the displayed number may route to a service-provider network and should not be your only privacy-request method.